Terms of service

Last updated: October 20, 2026

Welcome to Porch Press. These Terms and Conditions govern your use of our website, online store, ordering services, and related offerings (the “Services”). Throughout these Terms, “Porch Press,” “we,” “us,” and “our” refer to the business operating Porch Press.

By accessing our Services or placing an order, you agree to these Terms. If you do not agree, please do not use the Services or make a purchase.

1. Using Our Services

You must be legally able to enter into a binding agreement, or use the Services with the permission and supervision of a parent or legal guardian.

You agree to provide accurate contact, payment, and order information. You may not use the Services for unlawful purposes, interfere with their operation, attempt unauthorized access, or misuse customer accounts, discounts, or rewards.

Our online store is hosted by Shopify, which provides the platform that enables us to sell our products and services.

2. Products and Availability

Porch Press offers coffee beverages and other products as described on our website. Products, flavors, sizes, prices, and availability may change.

We make reasonable efforts to describe our products accurately. Product photographs are illustrative, and appearance may vary.

We may limit purchase quantities or discontinue products. If an item you ordered becomes unavailable, we will contact you to arrange an alternative you accept or refund the unavailable item.

3. Orders and Payment

Please review your order before submitting it. You authorize us and our payment providers to charge your selected payment method for the total shown at checkout, including applicable taxes and disclosed fees.

An order confirmation acknowledges receipt of your order. We may decline or cancel an order because of unavailability, a material listing error, suspected fraud, or a payment problem. If we cancel an order after payment, we will refund the canceled portion.

If we discover a pricing error, we will contact you before proceeding at a different price.

4. Pickup, Preorders, and Self-Service Purchases

Available pickup locations, dates, hours, and instructions will be provided when ordering or in your confirmation. Please follow those instructions and collect your order during the applicable pickup window.

Preparation and pickup times are estimates unless expressly guaranteed. If a significant delay affects your order, contact us to discuss available options.

For self-service purchases, complete checkout before removing products and take only the items included in your completed order.

If you cannot collect a preorder, contact us promptly. Options for cancellation, rescheduling, or refunds may depend on whether preparation has begun and whether the products can still be safely provided.

5. Refrigeration, Ingredients, and Allergens

Follow the storage, refrigeration, handling, and consumption instructions on each product. Refrigerated beverages must remain refrigerated after pickup and should be consumed by any use-by date provided.

Our products may contain milk and other allergens. Review the product description and label before purchasing or consuming a product. Contact us before ordering if you have questions about ingredients or allergens.

Unless we expressly state otherwise, we do not represent that our preparation environment is free of allergens or that cross-contact cannot occur.

6. Cancellations, Returns, and Order Problems

Because beverages and other food products are perishable, we generally do not accept physical returns of those products.

If your order is incorrect, damaged, missing, or appears unsafe, contact us promptly at hello@porch.press with your order details. We will review the issue and arrange an appropriate resolution, which may include a replacement or refund. Do not consume a product that appears unsafe.

Cancellation requests should be made as soon as possible. We cannot guarantee cancellation after preparation or fulfillment has begun.

Nothing in these Terms limits any refund, replacement, or other rights available under applicable law.

7. Promotions and Rewards

Promotional offers and rewards are subject to the eligibility requirements, expiration dates, product restrictions, and other conditions disclosed with each offer.

Offers cannot be combined unless expressly permitted. Rewards have no cash value except where required by law.

We may correct rewards balances affected by errors, canceled or refunded purchases, fraud, or misuse. Changes to a rewards program will be communicated where appropriate and will not override rights required by law.

8. Memberships and Recurring Purchases

If we offer paid memberships or subscriptions, the price, billing frequency, included benefits, redemption limits, expiration or rollover rules, and cancellation terms will be disclosed before you enroll.

By expressly agreeing to a recurring plan at checkout, you authorize recurring charges to your selected payment method at the disclosed frequency until you cancel under that plan’s terms.

You can request cancellation through any account-management option provided or by emailing hello@porch.press. Cancellation stops future renewals in accordance with the disclosed plan terms. Treatment of the current billing period, unused benefits, and refunds will follow those terms and applicable law.

Membership benefits apply only to eligible products and may be subject to availability. A failed payment may result in suspension of benefits.

Purchasing a membership does not automatically enroll you in marketing text messages.

9. SMS and Text Messaging

Program Description and Consent

Porch Press may offer text messaging programs for promotional offers, product launches, availability updates, rewards or membership information, and order or pickup notifications.

When you separately opt in to a messaging program, you agree to receive messages from Porch Press at the mobile number you provide for the purposes described at signup. Messages may be sent using automated technology.

Consent to receive marketing text messages is not a condition of purchase. Providing a phone number for an order, creating an account, purchasing a membership, or accepting these Terms does not by itself constitute consent to marketing texts.

Message Frequency and Charges

Message frequency varies based on your subscriptions and interactions with us. Message and data rates may apply according to your mobile carrier plan. Contact your carrier for details.

Opting Out

You may opt out of text messages at any time by replying STOP to a message from Porch Press. We may send a final message confirming your unsubscribe request. No further messages will be sent through that program unless you opt in again, except as otherwise permitted or required by law.

Opting out of marketing texts does not cancel an order or paid membership.

Help and Support

Reply HELP for assistance, or contact us at hello@porch.press or 817-905-8624.

Mobile Information Privacy

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

We may disclose this information to service providers that help operate and deliver our messaging program, solely to perform those services on our behalf and not for their own marketing purposes.

These restrictions apply notwithstanding any broader sharing language elsewhere in these Terms or our Privacy Policy.

Delivery and Phone Number Changes

Text message delivery depends on your mobile carrier and network availability. Delivery may be delayed or unsuccessful. Carriers are not liable for delayed or undelivered messages.

You must provide a mobile number you are authorized to use. Please unsubscribe or notify us before changing or transferring your number.

For more information about how we collect and use personal information, please review our Privacy Policy, available on our website.

10. Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy. For privacy matters, the Privacy Policy controls if it conflicts with these Terms.

11. Website Content and Third-Party Services

Our branding, photographs, written content, and other original website materials belong to Porch Press or their respective owners. You may not reproduce or commercially use them without permission, except as permitted by law.

The Services may include links to third-party websites or tools. Those services have their own terms and privacy policies, which you should review before using them.

12. Service Availability and Liability

We make reasonable efforts to keep the Services accurate and available, but do not guarantee uninterrupted or error-free operation.

To the extent permitted by law, Porch Press is not responsible for indirect or consequential losses arising from use of the website or interruptions to the Services.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your statutory consumer rights remain unaffected.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, subject to any mandatory consumer protections that apply.

Please contact us first if you have a concern so we can attempt to resolve it.

14. Changes to These Terms

We may update these Terms to reflect changes to our Services or business practices. Updated Terms will be posted on this page with a revised date. We will provide additional notice where required by law.

Changes will apply prospectively and will not retroactively change an accepted order or agreed membership terms without any notice or consent required by law.

15. Contact Us

Porch Press
Email: hello@porch.press
Phone: 817-905-8624
Mailing address: 10721 Bluestone Rd, Fort Worth, TX 76108, United States